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Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?
Your order will take approximately between 1 – 5 days to get you. In case you have any question, write to us from our contact page
How do I create an account?

Click here to visit Account page and create your account

How do I change my shipping address?

Login to your account to change your shipping address

How do I track the status of my order?

A message about your order will be sent to your email and phone number provided during checkout to track your order.

Will you keep my credit card information on file?

No. We don’t keep your credit card information.

Do you charge sales tax?


Do you ship to my country?

We ship to every state in Nigeria subject to Shipping dates and availability

Will my items come in one package?

If you order for multiple items, it will all come together provided you order on the same day.

If you need to return an item

Returns and Exchanges

What is your returns policy?
We provide 100% refund if error is my our end. If the error is as a result of customer handling, no fund allow.
I received the wrong item

If you receive a wrong item, contact us immediately. We will change it for your or refund your money.

My order arrived damaged

If your order arrived damaged, contact us immediately and we will replace it for you.

Where should I mail my authorized return?

Our mailing address is provided in your order email.

How do I receive customer support?
Call our customer support number or by calling our numbers or clicking on the WhatsApp icon on the website to chat with customer care.
What do I do if I entered an incorrect shipping address?
Inform us immediately via email. You might have to pay extra shipping charges. You can also contact Customer care by clicking on the WhatsApp link
Can I change or cancel an order after I’ve submitted it?

You can cancel your order within 4 hours of placing an order

Can I pre-order an item that is sold out?



On all orders

Easy 30 days exchange

30 days exchange with another product

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